Shipping & Returns Policy

寄送 & 運費

  • 台灣地區以中華郵政為主。海外地區統一使用國際快捷寄送。運費依照購買商品與尺寸重量計算。

  • 國定假日及六日不出貨。若無特殊狀況,平日將在收到訂單後3-5個工作天內寄出,屆時會發送出貨訊息到您的信箱。

退換貨服務

  • 台灣地區以中華郵政為主。海外地區統一使用國際快捷寄送。運費依照購買商品與尺寸重量計算。

  • 商品售出後非瑕疵、損壞,一律不接受退換貨服務。

  • 如遇以上狀況,請於到貨 / 取貨日起7天內,來信至 shopjazzbaby@gmail.com 提供商品瑕疵照片,確認為瑕疵商品可選擇換貨或退款。

  • 請保持退換貨商品、包裝、收據完整再一併寄回。

  • 商品是否符合退換貨服務,Jazz Baby Co. Ltd 保有最終決定權。

DELIVERY & SHIPPING

  • Delivery charges are calculated at the checkout stage based on the estimated size and weight of your items and your shipping location. Domestic orders will be shipped via Taiwan Post. International orders will be shipped via EMS (Express Mail Service). Orders will be processed within 3-5 business days.

RETURN / EXCHANGE POLICY

  • We accept returned or exchange service only if product(s) is damaged or defective. Please notify shopjazzbaby@gmail.com within 7 days from the date that you received your order to obtain authorization for return. We will repair the fault if possible. In the case that we are unable to repair it, we will replace the product or refund the payment. Returned items must be in their original condition with all tags still attached. We hold the right to refuse a return if we deem to be unsatisfactory.

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